Igniting the digital communications revolution by supporting organisations to leverage and implement emerging communication technology to transform productivity, boost engagement and enable world class communication experiences.
We identify the best communication technology to address your specific business needs.
We support you with our best-in-class implementation model, ensuring adoption and sustained success.
Your employees are your greatest asset!
Meaningfully engaging employees and driving productivity (when so many are working remotely or are deskless) are two of the greatest work-related challenges of our time.
Gallup – State of the Workplace 2023 report states that low employee engagement costs the global economy $8.8 trillion or 9% of global GDP.
Today more than ever, leaders are looking for a competitive advantage to recruit, retain and engage employees:
- Employee turnover is an organisation’s number one cost.
- Employee health and well-being is an organisation’s number one strategic priority.
When employees are effectively informed and engaged in two-way conversations each day, they contribute to their full ability, generating real business results.
Productivity is another significant challenge that businesses face today. With inflation rising and the cost of doing business escalating, the only way to drive profit is to be more efficient.
Few organisations have cracked this yet, but we know that tech will be the key to unlocking productivity.
Researchers from the Economist Impact put the annual cost of lost productivity at $18,450, or the equivalent of 29% of average baseline pay.
“The loss of focus, or unproductive periods, leads to missed opportunities, for producing valuable work,” the researchers said.
If organisations can find ways to remove the time their employees spend on non-value add activities, and instead enable them to focus their time on more meaningful, customer-centric activities, then profits will accelerate.
The digital workplace experience evolved so quickly during the pandemic, with organisations utilising solutions that were the most accessible (cost, delivery time, functionality).
While investments to address hybrid work and employee experience has grown, employee communications has been a lesser priority.
Today, leaders across all sectors are reviewing their digital channel infrastructure and asking themselves, “is this fit for purpose, or do we need to evaluate and shift our strategy to engage our employees more effectively?”
The goal to give employees a ‘consumer experience’ is now being realized, and the new workplace is digital-first. Meaningfully engaging employees and building a strong culture (when so many are working remotely or are deskless) is the greatest work-related challenge of our time.
employees say their productivity suffers from a lack of information
high potential employees admit to not putting all their effort into the job
employees are satisfied
with their employee experience
employees will leave
their jobs within
a year
Sources: Gartner, M-Files, McKinsey & Company, Harvard Business Review, CNBC.
The World of Communications has changed!
The digital employee experience evolved so quickly during the pandemic, with organisations utilising solutions that were the most accessible (based on cost, delivery time, and functionality), to help employees feel connected to the organisation and each other.
Today, leaders across all sectors are reviewing a cluttered digital channel infrastructure and asking themselves, “is this fit for purpose, or do we need to evaluate and shift our strategy to engage our employees more effectively?”
The digital employee experience is complex, and employees need to access multiple systems and tools like email, payroll, rosters, HR Platforms, planning tools, collaboration tools, communication tools and wellbeing tools. Adding to the Digital Ecosystem can lead to a cluttered, frustrating, and inefficient tech environment.
Igniting the digital communications revolution
drive meaningful employee engagement and adoption. We bring a strategic, best-in-class approach to identifying and deploying communication solutions that align with your workforce needs and organisational objectives.
Our expertise lies in understanding the unique dynamics of your communications landscape—from digital platforms to content strategies—and delivering tailored solutions that optimise reach, usability, and impact. With a keen focus on user experience, governance, and measurement, we ensure that technology implementations are not just functional but sustainably integrated into the digital employee experience.
Testimonials
Head of Internal Communications
Reece
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved
100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo.
50,000 employees
Chris was a fantastic counsel – drawing on his significant expertise and his experience with other clients – to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris’ dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Director - Corporate Affairs
Qube Holdings
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan—but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Head of Internal Communications
Reece
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved
100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo.
50,000 employees
Chris was a fantastic counsel – drawing on his significant expertise and his experience with other clients – to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris’ dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Director - Corporate Affairs
Qube Holdings
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan—but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Head of Internal Communications
Reece
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Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan—but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.