Why I left my role as MD of Bunch Group to start my own communications agency…

When I told the team at Bunch Group that I was leaving them to pursue new opportunities there were some shocked faces around the table to say the least. Over the last six years we’d been through a lot together and I can tell you firsthand, that meaningfully engaging employees and building a strong culture (when so many are working remotely) is the greatest work-related challenge of our time.

Over the past 18 months, I kept meeting clients across Australia and New Zealand with the same challenges:

1) They couldn’t access `best in class’ Employee Communication Platforms, either because this market was not a priority for those platforms or because the platforms did not have the resources to service clients effectively.
2) If they could access a platform, it was often through a Tech company who did not provide any People Services support to ensure the platform was launched and sustained effectively.

Intelligent Communications Experiences (or ICE) is ready to help our clients to navigate the marketplace and drive understanding of the best option to solve their specific needs.

We’re enabling new digital experiences that are accessible to everyone, everywhere.

Our model is unique:

Firstly, through a Digital Discovery, we help you to understand the best solution to engage your employees, wherever they are located. We deep dive into your existing digital ecosystem; to understand any technical dependencies, your Strategic Roadmap and most importantly, the business requirements (of which technical is part) across stakeholder groups. This final element drives collaboration, removes barriers and takes key stakeholders on the journey, because people defend what they create.

We have Digital Partnerships with ‘best in class’ platforms. In partnership with Workvivo, Poppulo, Microsoft, Staffbase and Firstup, we are helping organisations transform their communication, culture and the way they work. When you work with us, you get access to proven, consumer-grade, cutting edge technology from around the world.

BUT…. we don’t just implement a Platform and hope it sticks.

Through our Services Partnerships with Bunch Group and Adaptive Change Mindset, we provide an integrated full service digital experience, ensuring we embed and sustain the platform for the longer term. Our model is designed to complement your internal teams (to address capability or capacity challenges), with expertise in Strategic Communication, Strategic Change, Creative and Design.

Intelligent Communications Experiences is unique because our approach effectively integrates people, process and technology ensuring that the change is done with the business rather than to the business, super-charging engagement and delivering long term ROI.

If this sounds like something you need in your organisation let me know, I would love to chat.