Intelligent Communications Experiences Team

Chris Cansfield

Managing Partner – Strategy and Partnerships

Specialist Skills

Business Transformation
Annual Planning
Commercial Planning
Category Strategy
Building High Performing Teams
Leadership Coaching

Qualification

Bachelor Public Administration and Law

Chris Cansfield

Chris has experience in large, multi-national organisations, holding senior roles in Commercial, Business Transformation, Strategy, Sales and Marketing in Australia, UK and Europe. He has designed and led major transformation programs and is passionate about helping organisations to align People, Processes & Technology more closely to their strategy and vision driving long term performance. Chris spent 6 years agency-side as the managing Director of Bunch Group, transforming the agency from an events business into a Strategic Communications Agency.

Kevin McDougall

Partner - Digital Employee Experience

Specialist Skills

Digital Strategy
Digital Transformation
User Experience
Training and facilitation
Marketing

Qualification

BA (Honours) PGDiP Design

Kevin McDougall

Kevin has led digital and content teams at some of the world leading brands including Unilever, KPMG and the BBC. He has significant experience, in developing, implementing and enhancing an organisation's digital ecosystem by devising human centered strategies which ultimately lead to an enhanced experience for the end user. Having worked in complex organisations, Kevin strength is being able to navigate through structural barriers and technological barriers to ensure projects are embedded for the longer term.

Alisha Costin

Head of Change Management

Specialist Skills

Change Management
Communications
Project Management
Stakeholder Engagement

Qualification

Bachelor of Professional Communication

Alisha Costin

Alisha has extensive experience in change management, communications and project management; working with some of Australia’s largest retailers. She has developed and executed change and engagement activities for large-scale business transformations and digital transformation projects spanning Communications, HR, Operations, Merchandise, Supply Chain and e-Commerce. Alisha is passionate about delivering a tailored and right-sized approach to change management, focused on embedding the required behaviours and competencies to implement and sustain change for the long-term.

Steve Mann

Partner - Employee Experience

Specialist Skills

Strategic communications planning and execution
Change management
Internal communications strategy
Reputation and crisis management
Stakeholder relations and internal stakeholder management

Qualification

Bachelor of Communications (Journalism and Public Relations), RMIT

Steve Mann

Steve is a senior Corporate Affairs leader who has spent the past the past decade leading corporate affairs functions for major businesses across Australia and internationally. His communications career has spanned a range of sectors – from government to FMCG powerhouse Mondelez International and from Kmart and Target in retail to resources giant BHP. In the past twelve months, Steve led the introduction of Kmart’s first digital communications platform in his roles as Head of and then GM of Corporate Affairs. He has seen the value that the right digital tools and strategy can add to engaging communications and is passionate about helping other businesses traverse this journey.

Glyn Wallens

Director Strategic Communications

Specialist Skills

Strategic communications planning
End-to-end organisational thinking
Change management
Leadership coaching
Communications capability uplift

Qualification

Bachelor of Engineering, RMIT
Total Quality Management , Australian Graduate School of Management

Glyn Wallens

Glyn has extensive experience in large, blue-chip corporate organisations, holding senior roles across Sales, Marketing, Strategy and Planning in Australia, UK and Asia Pacific. He has is passionate in bringing people together through change communications to convert strategic thinking into positive on-the-ground changes. Through collaboration and a strong bias for action, his strength lies in swiftly understanding an organisation’s strategic communications needs and identifying how to enable leaders and key stakeholders drive greater engagement and impact with employees.

Kane Lillywhite

Director Strategic Communications

Specialist Skills

Strategic communications planning (internal, change, corporate, crisis)
Internal communications ecosystem audits
Employee and stakeholder engagement strategy
EVP and values development
Training and facilitation
Leadership coaching and capability uplift

Qualification

Masters of Business Administration (MBA)
Bachelor of Business and Commerce (Hons)
IAP2 Certificate in Engagement
Executive Coach (IECL) Level 1

Kane Lillywhite

Kane is a senior leader in communications and employee experience, helping organisations across FMCG, mining, retail, government, insurance and manufacturing transform the way they engage and communicate with their people. He is driven by systemically tackling the obstacles that impact great communication, authentic leadership and an inclusive culture. Kane has worked with a range of clients to create people-centric communications strategies and campaigns focussed on organisational change, vision and values, customer centricity, systems integration, sustainability and organisational restructures. He has an intricate knowledge of the types of communication employees seek during change, as well as how to make this communication meaningful and impactful.

Dr Debra Panipucci

Director People and Change

Specialist Skills

Strategic Human Resources
Organisation Design and Development
Enterprise Change Management
Change Governance
Executive and Leadership coaching

Qualification

Ph.D in Business and Law, Deakin
Bachelor of International Trade, Monash (Honours)
AI Professional Certificate (IBM)/Applied AI
Executive Coach (IECL Level 1 & 2)

Dr Debra Panipucci

Debra is a senior leader in HR, OD and Transformation with experience in ASX listed and non-profit organisations across finance, insurance, FMCG manufacturing, and superannuation. Debra has designed and led transformation programs across Australasia and has a deep understanding of organizational behaviour and governance. Using a collaborative, but direct approach, her strength lies in ensuring the business’ operating model, culture and people practices enable an adaptive workplace. Debra is on the Australian Human Resource Institute (AHRI) Vic OD Committee and is a graduate of the AICD.

Leisa Hart

Director People and Change

Specialist Skills

Strategic Change Advisory (Assessment and Development)
Change coaching and capability uplift
Operational change delivery
Executive and Leadership coaching
Behaviour change specialist

Qualification

Post Graduate Certificate in NeuroLeadership
ChangeFirst –People Centred Implementation
Executive Coach (IECL) Levels 1 to 3

Leisa Hart

Leisa has led large change programs across international and domestic markets in the climate change and finance industries since 2003. As an advocate for improving organisational effectiveness, Leisa is a behaviour change specialist who is practiced at harnessing the power of humans. Over the last couple of years Leisa has worked with organisations who are delivering change centered around increased human and intelligent technology interactions. Leisa uses proven science-based neuroscience and psychology strategies to harness the potential of individuals and teams to deliver sustainable organisation change.

Author

Clinton

View all posts