A proven,
human-centred approach

Construction worker in a high-visibility vest reviews blueprints with a laptop and hard hat on a wooden surface.

Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.

Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.

Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.

Digital Communications Discovery

Digital Communications Discovery

Digital Communications Discovery

Creating a Future-Ready Communication Ecosystem

We deliver a clear, actionable roadmap to modernise internal communication, boost engagement and strengthen frontline connection. Through deep analysis of channels, audiences, tools and content, we uncover opportunities to streamline communication, close gaps and position leaders for greater impact across a diverse workforce.

1. Understanding Current State

Discovery Workshops

Desktop Research

Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)

1. Understanding Current State

Discovery Workshops

Desktop Research

Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)

1. Understanding Current State

Discovery Workshops

Desktop Research

Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)

2. Discovery Analysis & Key Themes

Audience Persona Development

Key Themes

Channel Assessment

Hypothesis

2. Discovery Analysis & Key Themes

Audience Persona Development

Key Themes

Channel Assessment

Hypothesis

2. Discovery Analysis & Key Themes

Audience Persona Development

Key Themes

Channel Assessment

Hypothesis

3.Strategic Roadmap & Recommendations

Recommendations

Roadmap

Executive Level Digital Communications Discovery Report & Presentation

3.Strategic Roadmap & Recommendations

Recommendations

Roadmap

Executive Level Digital Communications Discovery Report & Presentation

3.Strategic Roadmap & Recommendations

Recommendations

Roadmap

Executive Level Digital Communications Discovery Report & Presentation

Change Readiness Strategy

Change Readiness Strategy

Change Readiness Strategy

Driving Technology Impact and Sustained Success

We enable lasting technology adoption through a connected approach that brings together audience insight, engagement, and platform strategy – ensuring change is not just introduced, but embraced.

1. Understanding Current State

Desktop Research & Discovery Workshops

Audience Segmentation & Impact Analysis

As required, Stakeholder Workshops, Interviews & Surveys

1. Understanding Current State

Desktop Research & Discovery Workshops

Audience Segmentation & Impact Analysis

As required, Stakeholder Workshops, Interviews & Surveys

1. Understanding Current State

Desktop Research & Discovery Workshops

Audience Segmentation & Impact Analysis

As required, Stakeholder Workshops, Interviews & Surveys

2. Employee Readiness & Engagement

Vision & Change Narrative

Activation of Key Engagement Groups

Content Readiness Framework

Change Strategy & Roadmap

Report Presentation

2. Employee Readiness & Engagement

Vision & Change Narrative

Activation of Key Engagement Groups

Content Readiness Framework

Change Strategy & Roadmap

Report Presentation

2. Employee Readiness & Engagement

Vision & Change Narrative

Activation of Key Engagement Groups

Content Readiness Framework

Change Strategy & Roadmap

Report Presentation

3. Architecture, Governance & KPIs

Architecture, KPI & Governance Workshops

Platform Architecture Design

Resourcing & Governance Models

KPI & Measurement Framework

Playbook Provided

3. Architecture, Governance & KPIs

Architecture, KPI & Governance Workshops

Platform Architecture Design

Resourcing & Governance Models

KPI & Measurement Framework

Playbook Provided

3. Architecture, Governance & KPIs

Architecture, KPI & Governance Workshops

Platform Architecture Design

Resourcing & Governance Models

KPI & Measurement Framework

Playbook Provided

4. Launch & Ongoing Enablement

Training Needs Assessment & Materials

Presentations (as required)

Additional, if required:

Delivery of Launch Tactics

Ongoing Governance Support

4. Launch & Ongoing Enablement

Training Needs Assessment & Materials

Presentations (as required)

Additional, if required:

Delivery of Launch Tactics

Ongoing Governance Support

4. Launch & Ongoing Enablement

Training Needs Assessment & Materials

Presentations (as required)

Additional, if required:

Delivery of Launch Tactics

Ongoing Governance Support

See how our proven, human centred approach can support your goals

See how our proven, human centred approach can support your goals

See how our proven, human centred approach can support your goals