A proven,
human-centred approach

Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.
Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.
Our expertise lies in understanding the unique dynamics of your employee experience landscape - from digital platforms to content strategies - and delivering tailored solutions that optimise reach, usability and impact.
Digital Communications Discovery
Digital Communications Discovery
Digital Communications Discovery
Creating a Future-Ready Communication Ecosystem
We deliver a clear, actionable roadmap to modernise internal communication, boost engagement and strengthen frontline connection. Through deep analysis of channels, audiences, tools and content, we uncover opportunities to streamline communication, close gaps and position leaders for greater impact across a diverse workforce.
1. Understanding Current State
Discovery Workshops
Desktop Research
Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)
1. Understanding Current State
Discovery Workshops
Desktop Research
Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)
1. Understanding Current State
Discovery Workshops
Desktop Research
Stakeholder Workshops, Interviews, Survey & Workplace Immersions (as required)
2. Discovery Analysis & Key Themes
Audience Persona Development
Key Themes
Channel Assessment
Hypothesis
2. Discovery Analysis & Key Themes
Audience Persona Development
Key Themes
Channel Assessment
Hypothesis
2. Discovery Analysis & Key Themes
Audience Persona Development
Key Themes
Channel Assessment
Hypothesis
3.Strategic Roadmap & Recommendations
Recommendations
Roadmap
Executive Level Digital Communications Discovery Report & Presentation
3.Strategic Roadmap & Recommendations
Recommendations
Roadmap
Executive Level Digital Communications Discovery Report & Presentation
3.Strategic Roadmap & Recommendations
Recommendations
Roadmap
Executive Level Digital Communications Discovery Report & Presentation
Change Readiness Strategy
Change Readiness Strategy
Change Readiness Strategy
Driving Technology Impact and Sustained Success
We enable lasting technology adoption through a connected approach that brings together audience insight, engagement, and platform strategy – ensuring change is not just introduced, but embraced.
1. Understanding Current State
Desktop Research & Discovery Workshops
Audience Segmentation & Impact Analysis
As required, Stakeholder Workshops, Interviews & Surveys
1. Understanding Current State
Desktop Research & Discovery Workshops
Audience Segmentation & Impact Analysis
As required, Stakeholder Workshops, Interviews & Surveys
1. Understanding Current State
Desktop Research & Discovery Workshops
Audience Segmentation & Impact Analysis
As required, Stakeholder Workshops, Interviews & Surveys
2. Employee Readiness & Engagement
Vision & Change Narrative
Activation of Key Engagement Groups
Content Readiness Framework
Change Strategy & Roadmap
Report Presentation
2. Employee Readiness & Engagement
Vision & Change Narrative
Activation of Key Engagement Groups
Content Readiness Framework
Change Strategy & Roadmap
Report Presentation
2. Employee Readiness & Engagement
Vision & Change Narrative
Activation of Key Engagement Groups
Content Readiness Framework
Change Strategy & Roadmap
Report Presentation
3. Architecture, Governance & KPIs
Architecture, KPI & Governance Workshops
Platform Architecture Design
Resourcing & Governance Models
KPI & Measurement Framework
Playbook Provided
3. Architecture, Governance & KPIs
Architecture, KPI & Governance Workshops
Platform Architecture Design
Resourcing & Governance Models
KPI & Measurement Framework
Playbook Provided
3. Architecture, Governance & KPIs
Architecture, KPI & Governance Workshops
Platform Architecture Design
Resourcing & Governance Models
KPI & Measurement Framework
Playbook Provided
4. Launch & Ongoing Enablement
Training Needs Assessment & Materials
Presentations (as required)
Additional, if required:
Delivery of Launch Tactics
Ongoing Governance Support
4. Launch & Ongoing Enablement
Training Needs Assessment & Materials
Presentations (as required)
Additional, if required:
Delivery of Launch Tactics
Ongoing Governance Support
4. Launch & Ongoing Enablement
Training Needs Assessment & Materials
Presentations (as required)
Additional, if required:
Delivery of Launch Tactics
Ongoing Governance Support