Clients
Testimonials
Kmart Group
50,000 employees
50,000 employees
Our employee app had grown tired and engagement rates weren’t where
we wanted them to be, so we engaged Chris and the ICE team to assist us
in a revitalisation and a relaunch.
Chris was a fantastic counsel – drawing on his significant expertise and his experience with other clients – to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris’ dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Chris was a fantastic counsel – drawing on his significant expertise and his experience with other clients – to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris’ dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Director - Corporate Affairs
Qube Holdings
Director - Corporate Affairs
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan—but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan—but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Head of Internal Communications
Reece
Head of Internal Communications
Reece
We have Digital Partnerships with ‘best in class’ platforms.
In partnership with Workvivo, Poppulo, Microsoft, Staffbase, Firstup, Haiilo and Powell Software, we are helping organisations transform their communication, culture and the way they work. When you work with us, you get access to proven, 'consumer-grade', technology from around the world.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved
100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo.